Experience

Client advocacy and cross-functional coordination at one of South Carolina's largest employers and healthcare organizations.

• Serve as primary advocate for client accounts, managing relationships across business, product, development, and QA teams.
• Translate client requirements into actionable priorities for internal technology and product teams.
• Coordinate stakeholder communication across complex organizational structures.
• Drive alignment between client expectations and delivery timelines.

Founded and scaled a venture-backed fintech company from zero to $24M annualized payment volume, $1M in raised capital, 30,000+ users, and profitability.

• Raised $1M in venture capital from outside investors — pitched, negotiated, and closed the round.
• Owned all revenue, pricing strategy, and P&L from day one through profitability.
• Scaled platform to $2M+ monthly payment volume and $24M annualized payment run rate.
• Built and led a team of engineers, product managers, and operations staff.
• Served as Head of Product — worked directly with developers on roadmap, prioritization, QA, and delivery.
• Grew user base to 30,000+ and achieved an $8M company valuation.
• Navigated regulatory, compliance, and operational challenges inherent to fintech.
• Developed strategic partnerships and distribution channels.
• Guided the company to profitability — turning a startup into a sustainable operating business.

Enterprise and government technology sales — managing 100+ contracts across government, education, and enterprise accounts with national top-10% recognition.

• Earned Verizon Winner's Circle recognition in two out of three years — placing in the top 10% nationally.
• Managed 100+ enterprise and government contracts across renewals, retention, expansion, and account growth.
• Sold complex technology solutions to government, education, and enterprise customers.
• Navigated long sales cycles, executive stakeholder presentations, and multi-year contract negotiations.
• Developed deep expertise in consultative selling to C-suite and senior government decision-makers.
• Managed both new-business development and strategic account retention simultaneously.

Led retail sales teams of 20–28 people, driving performance through coaching, training, and sales enablement.

• Led and managed teams of 20–28 sales professionals across multiple locations.
• Developed and delivered sales training and enablement programs.
• Drove consistent performance improvement through coaching, accountability, and culture-building.
• Managed hiring, onboarding, and performance management processes.
• Oversaw P&L, inventory, and operational metrics for managed locations.

Individual contributor sales role — earned top-5% regional recognition for growth across the Southeast.

• Ranked in the top 5% for growth across the Southeast region.
• Built foundational expertise in consultative sales, customer relationships, and technology solutions.
• Consistently exceeded sales targets and performance benchmarks.